Chevo is proud to announce that we have been awarded the IRS OCIO Customer Service Representative Chatbot Initiative (CSR-CB) Task Order under the IT-Enterprise Program Management Support Services (IT-EPMSS) Blanket Purchase Agreement (BPA) contract vehicle!
This one year, $2.1M win reflects our continued commitment to modernizing government services through innovative, human-centered technology. As the prime contractor, Chevo will deliver program management, business analysis, cybersecurity, and enterprise lifecycle support to help the IRS enhance taxpayer engagement through conversational Artificial Intelligence (AI) platforms like Voicebots and Chatbots. We are honored to support the IRS in transforming customer service for millions of Americans.